Two Women. One Vision. ZERA.

Each product is handmade and personally packaged by the founders themselves, then shipped with love to your door.

Because at ZERA, you're not just receiving a product — you're receiving a piece of their story.

All your questions, answered

FAQ

How long does shipping take?

Shipping usually takes 5 - 7 business days, depending on your location. We work with reliable logistics partners to ensure your order arrives safely and as quickly as possible. You’ll receive a tracking number as soon as your order ships.

Do you offer tracking for my order?

Yes! Once your order is processed and shipped, you will receive an email with a tracking link so you can follow your package every step of the way. If you don't see it, check your spam/junk folder or contact us.

What if my product arrives damaged or defective?

No worries! We offer a 100% satisfaction guarantee. If your item arrives damaged or defective, contact our support team within 30 days of receiving it, and we’ll send you a replacement or issue a refund.

Can I cancel or change my order after placing it?

We process orders quickly, so if you need to make changes or cancel, please contact us within 6 hours of placing your order. After that, the order may already be in transit and cannot be modified.

Restocked

  • Fast Shipping Worldwide

    Delivered in 5 - 7 Business Days

  • Money Back Guarantee

    Get 30-day money back guaranteed if not satisfied, no question asked

  • 24/7 Support

    We want to be there for you for a quick respond, contact us.